Cedar Falls tap water is pumped from eight city well sites tapping the Silurian-Devonian aquifer, and treatment is refreshingly simple — per Cedar Falls Utilities, only chlorine and fluoride are added at the well sites. No softening. Kind Water Co installs water softeners and reverse osmosis drinking water systems across Cedar Falls, starting with a free in-home water test.
| Question | Answer |
|---|---|
| Utility | Cedar Falls Utilities (Cedar Falls Municipal Water Utilities) |
| Water source | Eight well sites pumping from the Silurian-Devonian aquifer, per CFU's water-quality page |
| Softened at the plant? | No — CFU states only chlorine and fluoride are added at the well sites |
| One distinguishing fact | Over 1.49 billion gallons pumped to Cedar Falls residents and businesses in 2024 — an average of 4.07 million gallons per day, per CFU's 2025 water quality report |
Cedar Falls runs its own water system, and it runs it lean. Per Cedar Falls Utilities' water-quality page, the treatment process begins at eight well sites where water is pumped from the Silurian-Devonian aquifer, and the only things added are chlorine for disinfection and fluoride. Per CFU's 2025 water quality report, over 1.49 billion gallons were pumped to residents and businesses in 2024, an average of 4.07 million gallons per day, and fluoride is added at four of the eight wells, continuously monitored so a well shuts down automatically if the level runs high, on top of the 0.1 to 0.8 ppm already present naturally in the source water.
What CFU doesn't do is soften. The Silurian-Devonian is carbonate bedrock, and groundwater moving through it picks up dissolved calcium and magnesium that arrives at your tap. CFU doesn't publish an official hardness figure, but USGS well records for Black Hawk County show a median hardness of 271 mg/L since 1990. On the USGS scale, water under 60 mg/L is soft, 61 to 120 is moderately hard, 121 to 180 is hard, and anything over 180 mg/L is very hard — so a county median of 271 sits well inside that top band. (For reference, 17.1 mg/L equals one grain per gallon.) It's a different setup than Cedar Rapids, where the city softens the water down to roughly 6.5 to 7 grains per gallon before it reaches the tap. Cedar Falls, like neighboring Waterloo, sends its groundwater out much as the aquifer delivers it.
Around the house, that mineral load shows up in familiar ways: white spots on dishes, crusty scale on faucets and shower heads, film on the shower door, stiff towels, and soap that never quite lathers. You may also notice a hint of chlorine taste — that's just the disinfectant that did its job on the way to your home. None of it means anything is wrong with your water; it means the minerals are still in it when it reaches your kitchen. Want the full picture for your address? Start with our free Cedar Falls water report.
Every price below is all-in: equipment, professional installation by a licensed local plumber, taxes, and a lifetime parts warranty.
0% financing is available, military members and first responders get $100 off, and our annual care plan runs $199 a year.
Private wells past the city limits don't get CFU's chlorination step, and Black Hawk County well water tends to be hard — that USGS county median of 271 mg/L comes from well samples. The Iowa DNR recommends testing private wells every year, and Iowa's Private Well Grants program covers free water testing through your county — worth doing, since per Iowa State University Extension, nitrate has no taste or odor, so testing is the only way to know it's there (and per the CDC, reverse osmosis reduces nitrate while boiling does not remove chemicals). For hardness, iron, and sulfur, our well water treatment lineup includes a dual-tank well system at $3,450 ($3,800 with a tank RO), UV disinfection at $700, and sediment filtration at $500. Iron and manganese are the usual suspects behind orange staining and dark specks in the laundry; the EPA's secondary standards, the aesthetic ones, sit at 0.3 mg/L for iron and 0.05 mg/L for manganese, and Penn State Extension puts the practical ceiling for handling iron with a softener alone at about 5 mg/L. Your test numbers decide which way we go.
Kind Water Co is family-owned, founded in 2021 by Ryan Brunton and based just down the road in Marion. Every install is done by licensed local plumbing professionals we vet, schedule, and stand behind — and we're fully insured and bonded. Your system is covered by a lifetime parts warranty, a 5-year media warranty, and a 1-year labor warranty, with 0% financing available. Our name is our promise: kind people, kind water.
In about 15 minutes at your kitchen sink, we'll measure your exact hardness in grains per gallon, check iron and chlorine, and walk you through what (if anything) makes sense for your home — no pressure, no obligation. Call or text 319-319-6566, email ryan@kindwaterco.com, or grab an instant quote online in under a minute.
We treat water all across the Cedar Valley — next door in Waterloo, in Hudson, Janesville, and Dike, and down Highway 20 and I-380 toward the Cedar Rapids metro.
Cedar Falls Utilities doesn't soften — per its water-quality page, only chlorine and fluoride are added at the well sites. CFU publishes no official hardness figure, but USGS well records for Black Hawk County show a median of 271 mg/L since 1990, which is "very hard" on the USGS scale (more than 180 mg/L). A free in-home test tells you your home's exact number.
Per Cedar Falls Utilities' water-quality page, the treatment process begins at eight well sites where water is pumped from the Silurian-Devonian aquifer beneath the city. Per CFU's 2025 water quality report, over 1.49 billion gallons were pumped to Cedar Falls residents and businesses in 2024, an average of 4.07 million gallons per day.
$2,500 installed — all-in, including equipment, installation by a licensed local plumber, taxes, and a lifetime parts warranty. A softener-plus-reverse-osmosis bundle is $2,850, and our XL softener for larger homes is $2,800 ($3,150 with RO). 0% financing is available, and military members and first responders get $100 off.
They do different jobs. A softener (NSF/ANSI 44) removes the hardness minerals that cause spots and scale throughout the house, while an under-sink reverse osmosis system polishes just your drinking water — NSF/ANSI 58 certified units are verified to reduce total dissolved solids by at least 75%. Ours run $800 tank-style or $900 tankless, and the combo bundle is $2,850.
Yes. Per CFU's 2025 water quality report, fluoride occurs naturally at 0.1 to 0.8 ppm in the source water and is added at four of the city's eight wells to reach 0.7 ppm, with continuous monitoring that shuts a well down automatically if the level runs high. CFU says to take any fluoride questions to your dentist and doctor.
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Whole-home water softening, filtration, and reverse-osmosis drinking water — professionally installed and built to last a lifetime.
Serving Marion, Cedar Rapids & surrounding Linn County communities
Kind Water Co is a d/b/a of Zero Cap Investments LLC · 2258 Bison St, Apt B, Marion, IA 52302