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How Hard Is Des Moines Water? A Homeowner’s Guide

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Key facts: Des Moines water

  • Utility: Des Moines Water Works (EPA system IA7727031) delivers your water. Since January 1, 2025 the water has been produced by Central Iowa Water Works, the regional authority formed on April 11, 2024, and Des Moines Water Works operates the three treatment plants that supply the city.
  • Which plant serves you: Southern Des Moines gets L.D. McMullen water from collector wells along the Raccoon River. Homes north of the city get Saylorville water from collector wells along the Des Moines River. The rest of the city gets Fleur Drive water from the Raccoon River, the Des Moines River and an infiltration gallery.
  • Nitrate: The Nitrate Removal Facility at Fleur Drive (ion exchange, up to 10 million gallons a day) ran 193 days in 2026. Treated water has not exceeded the 10 mg/L standard since the utility started treating for nitrate in 1992.
  • Softened at the plant: Yes. Fleur Drive and L.D. McMullen use lime softening; Saylorville softens with ultrafiltration and reverse osmosis.
  • Hardness: The goal is under 150 mg/L (8.76 grains per gallon). In 2025 the three plants averaged about 145 to 152 mg/L, roughly 8.5 to 8.9 grains, which the USGS still calls hard (121 to 180 mg/L). Readings move with the seasons, so a test at your tap sets your softener.
  • Installed options: $1,900 softener; $2,500 softener plus whole-home carbon; $2,850 with tank RO; $897 tank RO; $997 tankless RO. Standard installation and taxes are included. Confirm any additional plumbing, travel and the selected system’s written warranty before booking.
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Des Moines Water Works aims for hardness below 150 mg/L, or 8.76 grains per gallon. That utility goal helps explain why municipal treatment and an in-home softener can work together: home equipment targets the minerals that remain. This guide connects local supply information with softening, carbon filtration, kitchen RO and equipment service; the main Des Moines page has the installed quote and booking routes.

Des Moines water-quality guide and treatment options

Kind Water Co helps Des Moines homeowners compare water softeners, whole-home carbon filtration, kitchen reverse osmosis and repairs. Published equipment prices include standard installation and taxes. We confirm the plumbing scope, any travel or site-specific charges and the written equipment warranty before booking; installation is handled by vetted licensed and insured local plumbing professionals. Related: Des Moines water softener and filtration page.

Use the main Des Moines installation page to compare published prices and book service. This guide helps you interpret the supplier’s information and choose which treatment stages belong at your home.

The free home screening measures hardness, iron and TDS. Tell us whether the priority is shower deposits, taste, a drinking-water tap or an equipment fault, and bring any relevant laboratory results.

For a Des Moines installation, we check people in the home, bathrooms, simultaneous water use, measured hardness and available flow. Then we review pipe size, existing equipment, a suitable drain, electrical access, bypass position and space for tanks and salt access. Under-sink RO also needs cabinet room, a faucet position and a drain connection; tankless equipment needs power. This makes the written recommendation useful before installation day.

  • Softener plus carbon — $2,500
  • Reverse osmosis — $897 tank, $997 tankless
  • Softener plus reverse osmosis — $2,850
  • Well water system — $3,650 dual-tank, or $3,950 with tank RO. Select the well treatment stages from property-specific laboratory results and pump flow, with pretreatment and service access confirmed in the quote.

Military and first responders receive $100 off. Request your written installed quote or book a free hardness, iron and TDS screening; the recommendation explains the equipment, plumbing scope, care and warranty. Related: book your free in-home water test · instant quote.

Des Moines at a glanceWhat the record shows
UtilityDes Moines Water Works; regional production through Central Iowa Water Works
SourceL.D. McMullen plant (Raccoon River collector wells) for southern Des Moines; Saylorville plant (Des Moines River collector wells) for homes north of the city; Fleur Drive plant (Raccoon River, Des Moines River and an infiltration gallery) for the rest of the city.
Treatment at homeSoftening targets hardness minerals; suitable carbon media addresses disinfectant taste and odor; kitchen RO serves a separate drinking-water outlet.
Hardness for sizingGoal under 150 mg/L (8.76 grains); 2025 plant averages about 145 to 152 mg/L (8.5 to 8.9 grains). A measurement at your home sets the softener.

Remaining hardness and home softener sizing

A water softener reduces calcium and magnesium for less scale, fewer shower deposits and less soap film. In Des Moines, we size the system from measured hardness, daily water use and simultaneous fixture demand, then program regeneration for the selected capacity. If a softener is already installed, compare incoming and treated water before deciding between repair and replacement.

DMWW’s hardness figure is a treatment goal. A measurement at the house supplies the number for the softener; compare incoming and treated water when checking an existing system. Related: guide to how hard Iowa water actually is · West Des Moines.

Keep the water demand and hardness reading with the installation record. Regeneration can then be reviewed when the household changes, rather than keeping an old setting indefinitely. Related: Waukee.

Des Moines nitrate concerns and kitchen treatment

For a nitrate or other specific drinking-water concern in Des Moines, we start with a current certified lab result and plan treatment from it. For nitrate, that lab test covers nitrate and arsenic, and we choose the system from the results and test again after installation. The free home screening measures hardness, iron, total dissolved solids and a nitrate screening reading. Additional laboratory testing is chosen for the concern.

A kitchen RO system provides a dedicated outlet for drinking and cooking water in Des Moines. Compare tank storage and tankless output, then review inlet pressure, cabinet space, a faucet position, drain connection and filter access. Tankless equipment needs power; refrigerator piping is confirmed as part of the requested scope.

For a specific drinking-water concern, record the sample date, location and units with the test. We plan treatment from that result and test again after installation. Related: explainer on nitrate in Iowa water · spring nitrate spike.

Regional facilities and the water delivered to your home

CIWW’s facilities page describes different treatment processes across the regional system. A property’s current supplier and utility report provide the supply context; a home measurement provides the equipment-setting data.

For a Des Moines home with recurring disinfectant taste or odor, compare a whole-home carbon stage with kitchen treatment. Carbon type, media volume, available flow and contact time are selected for the actual supply. Carbon does not remove calcium and magnesium, so softening serves a separate scale-control goal. Related: Johnston.

Des Moines equipment, installation and ownership

Kind Water Co helps Des Moines homeowners compare water softeners, whole-home carbon filtration, kitchen reverse osmosis and repairs. Published equipment prices include standard installation and taxes. We confirm the plumbing scope, any travel or site-specific charges and the written equipment warranty before booking; installation is handled by vetted licensed and insured local plumbing professionals.

  • Reverse osmosis on its own — $897 tank, $997 tankless. A dedicated drinking and cooking water option, with pressure, output, cabinet space, filter care and selected-model performance reviewed. Related: how our RO systems work.
  • Softener plus carbon — $2,500. Reduce hardness and review the agreed carbon and kitchen RO stages. Capacity is selected for measured hardness, daily use and simultaneous fixture demand.
  • Softener plus reverse osmosis — $2,850. Reduce hardness and review the agreed carbon and kitchen RO stages. Capacity is selected for measured hardness, daily use and simultaneous fixture demand.
  • XL softener plus carbon — $2,800, or $3,150 with RO. Reduce hardness and review the agreed carbon and kitchen RO stages. Capacity is selected for measured hardness, daily use and simultaneous fixture demand.
  • Salt-free conditioner — $3,050. Scale management for suitable city water; conditioning does not remove calcium or magnesium or produce soft water.
  • Iron and sulfur treatment is selected and quoted from the measured water condition, flow and pretreatment requirements.

For a Des Moines installation, we check people in the home, bathrooms, simultaneous water use, measured hardness and available flow. Then we review pipe size, existing equipment, a suitable drain, electrical access, bypass position and space for tanks and salt access. Under-sink RO also needs cabinet room, a faucet position and a drain connection; tankless equipment needs power. This makes the written recommendation useful before installation day. Related: reverse osmosis guide for Des Moines · water softener repair in Des Moines · water softener cost in Des Moines.

Tank RO annual care is $199; tankless RO care is $249. A diagnostic trip is $199, with repairs quoted separately; a known-issue trip is $99 plus the part. Military and first responders receive $100 off. Confirm visit availability, travel and any additional work for the Des Moines address before booking. Related: instant quote.

Private wells near Des Moines

The dual-tank well package is $3,650, or $3,950 with tank RO. The $700 UV option is Class B supplemental treatment for water that is already safe, and the $500 sediment option is selected for the actual water and flow conditions. We confirm pretreatment needs, model operating limits, service access and any additional plumbing in the written scope. Related: well water setup · Free well water testing.

Repair an existing Des Moines system

If an existing softener in Des Moines stops using salt, leaks, runs constantly or leaves hard water, start with diagnosis. Share the brand, model, error code and an optional photo of the valve or plumbing. We assess bypass position, brine draw, controls and the condition of serviceable components, then explain repair versus replacement, parts availability and the cost before proceeding. Ownership includes salt for a salt-based softener, carbon-media replacement and the selected RO filter and membrane schedule. After a Des Moines installation, keep the settings and model information, monitor salt and leaks, and arrange a service check if water use or the supplier changes. Whole-home coverage includes lifetime parts, five-year media and one-year labor under the written terms; RO warranty is confirmed for the selected model.

Choose your Des Moines screening or installed quote

Share the Des Moines address, water supplier or private-well information, household size and the problem you want solved. An optional photo of the current valve, plumbing and under-sink space helps plan a retrofit or repair. Call the Des Moines team at 515-709-4674 or request the Central Iowa installed quote. Coverage, visit availability, travel and additional work are confirmed before booking. Related: Book your free in-home water test.

Getting more than one quote? See our picks for Des Moines water softener companies.

Also serving nearby

West Des Moines · Ankeny · Urbandale · Johnston · Altoona · Polk City · Ames · Polk County

Book water treatment installation and service in Des Moines

For water softener installation or repair, whole-home water filtration, or an under-sink reverse osmosis system in Des Moines, contact our Des Moines team at 515-709-4674. We test hardness, iron, TDS and nitrate before recommending equipment. Get your Central Iowa installed quote, compare published water system prices, or read our Des Moines metro softener repair guide.

Frequently asked questions

What are the published installed prices for Des Moines?

Published options: $1,900 softener only; $2,500 softener plus whole-home carbon; $2,850 softener plus carbon with tank RO; $897 tank RO; $997 tankless RO; $100 military and first-responder discount. Standard equipment installation and taxes are included. Confirm any additional plumbing, travel and the selected system’s written warranty before booking.

How do I choose water treatment for my Des Moines home?

For an existing Des Moines home, compare incoming and softened water, inspect the current bypass and drain, and use measured demand to choose repair or replacement. Softening targets hardness minerals; suitable carbon media addresses disinfectant taste and odor; kitchen RO serves a separate drinking-water outlet.

What happens during a Des Moines home water screening?

We measure hardness, iron, TDS and a nitrate screening reading at the house, review the source and any existing equipment, and discuss scale, taste, drinking water or service concerns. For an existing Des Moines home, compare incoming and softened water, inspect the current bypass and drain, and use measured demand to choose repair or replacement. The written recommendation explains the equipment, scope and next step.

Can you repair an existing softener in Des Moines?

If an existing softener in Des Moines stops using salt, leaks, runs constantly or leaves hard water, start with diagnosis. Share the brand, model, error code and an optional photo of the valve or plumbing. We assess bypass position, brine draw, controls and the condition of serviceable components, then explain repair versus replacement, parts availability and the cost before proceeding.

Can you help with well water or a nitrate concern near Des Moines?

A private well near Des Moines needs a plan for that property. Bring the latest laboratory results for bacteria, nitrate and other concerns; we add hardness, iron, TDS and nitrate screening and assess pump flow, pressure and sediment. Treatment may combine softening, iron or sulfur treatment, sediment filtration and a suitable drinking-water RO system. A neighboring city’s report cannot describe an individual well. Polk County Environmental Health offers private-well testing for coliform, E. coli, nitrate, arsenic and manganese. Confirm eligibility and scheduling with the county. For a nitrate or other specific drinking-water concern in Des Moines, we start with a current certified lab result and plan treatment from it. For nitrate, that lab test covers nitrate and arsenic, and we choose the system from the results and test again after installation. The free home screening measures hardness, iron and total dissolved solids. Additional laboratory testing is chosen for the concern.

How do I find out if my Des Moines home has a lead service line?

Des Moines Water Works has a service-line lookup on its website, and homes it identifies as possibly having a lead service line can have their water tested for lead by the utility free of charge. You can also email lead@dmww.com or call 515-283-8754.

Sources

Local water information reviewed October 4, 2026. Utility and source records describe the public supply; measurements at your home determine equipment sizing. Historic results and future treatment estimates are labeled separately.

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