Keep your drinking-water system performing well with filter changes, maintenance and repairs from Kind’s main Des Moines and Marion / Eastern Iowa teams. We service a range of RO systems, including units we did not install. Share your model and symptoms so we can check the service and parts your system needs. Annual care is $199 for tank RO or $249 for tankless; we’ll explain the included filters, water test and system check for your model.
| Symptom | Usual cause | What it takes to fix |
|---|---|---|
| Trickle at the faucet, slow to refill | Clogged prefilters, low incoming pressure, or a storage tank that has lost its air charge | Filter change; tank re-pressurization; occasionally a booster |
| No water at all | Closed supply valve, frozen or kinked line, failed shutoff valve, or an empty tank that never refilled | Diagnostic visit — usually a valve or a line, not the membrane |
| Water tastes or smells off again | Carbon filters past their life, or a membrane at end of service | Filter set first; membrane if TDS confirms it |
| Constant drain noise / never stops running | Failed automatic shutoff valve or check valve | Valve replacement |
| Leak under the sink | A fitting, the faucet base, or a filter housing O-ring | Usually a fitting or O-ring — shut the supply valve and call |
| White film still on glasses | That is hardness, not an RO problem — RO treats the drinking tap only | A softener, not RO service |
Routine care protects the membrane and keeps water flowing and tasting as expected. Sediment and carbon prefilters are changed on the model’s schedule, and polishing filters are included where the system uses them. Membrane service follows the equipment instructions and measured performance. Tell us your model and water source so we can plan the right maintenance.
Our annual visit combines the applicable filter changes, a water test and a system check. You get a clear picture of how your RO is performing and the care it needs in one visit.
Membrane care starts with a performance check. We compare RO-faucet TDS with the incoming water and available baseline readings, then explain whether service or replacement is needed.
| Service | Price |
|---|---|
| Annual service — tank RO (routine filters, water test and system check) | $199/year |
| Annual service plan — tankless RO home | $249/year |
| Diagnostic visit — we do not know what is wrong yet | $199 |
| Known-issue visit — you know what it needs, we come do it | $99 visit + parts |
| System removal | $200 |
| System reinstallation (moving house, remodel) | $500 |
| New RO system installed — tank style | $897 |
| New RO system installed — tankless | $997 |
Parts, service and travel are separate terms. We explain the applicable charges before booking. Des Moines: Contact the main team at (515) 709-4674. We confirm coverage, scheduling and any travel charge for your address before booking. Marion / Eastern Iowa: Travel is free for the first 50 miles from Marion, then $1 per mile beyond.
When the housings and fittings are in good condition, the right repair can restore performance and help you get more use from your system. We’ll compare the repair cost with replacement options so you can make a clear decision.
Replace when the housings are cracked or crazed, when the faucet or fittings have gone brittle, when parts for a discontinued unit are not obtainable, or when the running cost of proprietary filters exceeds what a new system with standard filters would cost over a few years. At $897 installed for a tank RO, that math arrives sooner than people expect on some older proprietary units.
Our private-well offering uses tank-style RO, selected around the water results and installation. For city-water homes, we can help you compare tank and tankless systems.
Kitchen RO gives you a dedicated filtered-water faucet for drinking and cooking, even when your city treats its supply. If spots, soap film or scale are your main concern, whole-home softening addresses the hardness minerals behind those problems. We’ll help you choose the combination that delivers the improvements you want.
Tell us what you want to improve and we’ll explain your service or equipment options. Explore reverse osmosis or whole-home softening to compare the benefits.
Keep your drinking-water system performing well with the right filters, maintenance and repairs. Tell us your model and what you’re noticing, and we’ll help identify the next step, check parts and explain the cost. For main Des Moines service, call (515) 709-4674; for Marion / Eastern Iowa, call (319) 319-6566. Email hello@kindwaterco.com. We’ll arrange the service and explain the charges before you book.
Most households plan around annual routine filter care, adjusted to the model, water conditions and use. We check the equipment instructions and system performance, then explain the next filter or membrane service needed. Published annual care is $199 for tank RO or $249 for tankless.
Slow flow can come from the filters, incoming pressure or the storage tank. Share the model, what changed and when the filters were last serviced so we can narrow down the next step. A diagnostic visit is $199 for an unknown issue, or $99 plus parts for an identified problem.
Yes. Kind’s main Des Moines and Marion / Eastern Iowa teams service a range of RO systems we did not install. Share your model and symptoms so we can check parts and repair options and explain the next step before booking.
We check RO-faucet TDS against the incoming water and available baseline readings to assess membrane performance. The annual visit includes a water test, so maintenance recommendations are based on how your system is working.
For private wells, Kind offers tank-style RO for drinking and cooking water. We review your water information and installation needs before recommending a setup. Tankless options are available for suitable city-water homes.
Whole-home water softening, filtration, and reverse-osmosis drinking water — professionally installed and built to last a lifetime.
Serving Des Moines, Polk County & homes across Iowa
Kind Water Co is a d/b/a of Zero Cap Investments LLC · 600 SE 15th St, Des Moines, IA 50317
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